SHIPPING AND DELIVERY

Shipment Policy

At Nivan Ayurvedic Clinic, we strive to provide efficient and reliable shipment services for our customers. Please review our shipment policy below:

      Shipping Methods

      We offer standard shipping for all orders within India. Expedited shipping options may be available for an additional fee. Shipping methods and fees will be displayed at the time of checkout.

      Shipping Times

      Orders are typically processed and shipped within 3-7 business days after payment confirmation. Shipping times may vary depending on your location and the shipping method selected. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

      Shipping Fees

      Shipping fees are calculated based on the weight of your order and the shipping destination. Shipping fees will be displayed at the time of checkout and added to your total order amount.

      International Shipping

      We currently only offer shipping within India. For international orders, please contact us for assistance.

Refund Policy

At Nivan Ayurvedic Clinic, we strive to provide the highest quality services to our customers. If you are not satisfied with your purchase, please review our refund policy below:

      Eligibility for Refund

      Refunds may be issued for the following reasons:

      • Defective or damaged products received
      • Products not meeting the specifications as described on our website
      • Cancellation of services as per our Cancellation Policy
      How to Request a Refund

      To request a refund, please contact our customer service team within 7 days of receiving your order. You may be required to provide proof of purchase and return the item(s) in their original condition and packaging.

      Refund Processing

      Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.

      Non-Refundable Items

      Certain items are not eligible for refunds, including:

      • Services already rendered
      • Digital products or downloadable content
      • Gift cards or promotional items
      Shipping Costs

      Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.